At Social Flute, we are committed to providing high-quality digital marketing services to help your business grow. We don’t provide refund. However, we understand that sometimes things don’t go as planned. Below, you’ll find our clear and concise Refund & Cancellation Policy designed to offer transparency and ensure you’re informed about your options.

1. General Refund Policy

We strive to deliver exceptional services tailored to your business needs. Given the nature of digital marketing, we do not offer refunds for services rendered, as most of our services involve custom work, including strategy development, consultation, and marketing execution. Once the work is initiated or completed, it is non-refundable.

However, we value our clients and will work closely with you to address any concerns or issues regarding the services provided. If you are not satisfied with the results, please reach out to us, and we will try to find a resolution that works for both parties.

2. Monthly Subscription Services

For services billed on a monthly subscription basis, such as SEO, PPC, social media management, or ongoing marketing campaigns, the following applies:

Cancellation: You may cancel your subscription at any time. However, please note that cancellations must be made at least 7 days before the next billing cycle. If you cancel after this period, you will be charged for the upcoming month but will not be billed further.
Refunds: We do not offer refunds for any payments already made. All subscription payments are final and non-refundable.

3. Project-Based Services For project-based

engagements such as website development, branding, or other one-time services, the following guidelines apply:

Payment Structure: Payments for projects are typically divided into milestones. If you decide to cancel the project at any point, you will be billed for the work completed up until that point.
Refunds: Refunds for project-based work will be considered on a case-by-case basis. If the project is canceled due to dissatisfaction or other valid reasons, we will assess the work done and, if applicable, offer a partial refund for uncompleted tasks. This will be based on the work completed at the time of cancellation.

4. No Refunds for Work Already Delivered

If you’ve received completed work or services (e.g., ad campaigns launched, content created, reports delivered), no refunds will be offered for those services. We encourage you to review the work thoroughly before approving or finalizing any deliverables.

5. Dispute Resolution

In the rare event that you are dissatisfied with the service provided and cannot resolve the issue directly with our team, we offer a formal dispute resolution process. We encourage you to contact us first to resolve any issues. If a resolution is not reached, we will attempt to resolve the issue through a neutral third party or arbitration.

6. Modifications and Cancellations

If you wish to modify or cancel any services or campaigns after they have started, please notify us as soon as possible. We will do our best to accommodate changes or provide a suitable alternative that aligns with your needs. However, any changes made after the project or service has begun may incur additional costs, depending on the scope of the changes.

7. Termination of Agreement

In cases of significant breach or violation of our terms of service, we reserve the right to terminate the agreement at any time. If the termination is due to your violation, no refunds will be issued, and any outstanding payments must be made in full.

8. Changes to the Refund Policy

Social Flute reserves the right to update or change this Refund & Cancellation Policy at any time. Any modifications will be posted on our website, and it is your responsibility to review this policy periodically.

Contact Us

If you have any questions or concerns regarding our Refund & Cancellation Policy, please don’t hesitate to reach out to us. We are here to assist you and ensure that your experience with Social Flute is as seamless as possible.

Email: [support@socialflute.com]
Phone: 9889901450
Website: Socialflute.com

We value your business and are committed to delivering outstanding digital marketing services that help your business succeed. Thank you for choosing Social Flute.